Refund and delivery policy

Last updated: 4 November 2026

Delivery

Paid reports are digital. After a successful payment, your report is generated and shown in your account, and a link is emailed to you, usually within 5 minutes. Nothing is shipped physically.

Refunds

You get a full refund if:

• your payment succeeded but the report was not delivered within 24 hours,
• you were charged twice for the same order, or
• the report has a clear technical error, such as missing sections or a chart calculated for different birth details than you entered.

Because reports are personalised and delivered instantly, we cannot refund a report that was delivered correctly just because you disagree with the astrological reading. If you entered wrong birth details by mistake, write to us within 7 days and we will regenerate the report once, free of charge.

How to ask

Email support@astrovidia.com within 7 days of purchase with your order ID. We reply within 2 working days. Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days.